How can we help you?
• Report downed power line or power outage
• Smell natural gas
• Disconnection notice
• Urgent concern or feedback
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Use our online form to send us an email about non-emergency questions related to your account and for other inquiries.
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Reach us by phone
1-888-225-5773
Hours: Mon-Fri 7:30 a.m. - 6:30 p.m.
Outside hours: 24-hour emergency and outage service only
1-800-962-9498
TTY (for speech and hearing impaired)
1-866-831-5161
TRS (Telecommunications Relay Service)
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Secure messaging
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Our locations
Business
1-888-225-5773
Email: customercare@jnkjdc.com
Energy Advisors
1-800-562-1482
Ask an Energy Advisor
Construction Services
1-888-321-7779
Hours: Mon-Fri 7 a.m. - 5 p.m.
General questions or inquiries
Careers
1-425-462-3017
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Bill payment address:
Puget Sound Energy
BOT-01H
P.O. Box 91269
Bellevue, WA 98009-9269